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One of the very confusing things about medical treatment is that you get invoices from all sorts of people that you never knew you were dealing with. It would be so much simpler for the patient if all the invoices came through the same group, but they don’t. At the end of January I received a bill from Wisconsin Radiology. The were somehow involved with the CT scan that I had through Columbia – St Mary’s hospital, although in what capacity I don’t know. Like all first medical bills I set it aside to let it work through the insurance process. In March I got a statement from them with all the charges and insurance payments netting out to me owing $26.32. I sent them a check fro that amount. Two weeks later that check was returned to me, with a letter indicating that it was being returned because my balance was $0. A week after that I got another letter fro mWisconsin Radiology saying my account was past due, I owed $26.32, and if I didn’t pay it within 15 days it would be sent to a collection agency. I call the billing department this morning and they said that they didn’t know why the check was returned and that “sometimes that happens.” I told them I will re-issue a check today. Yesterday I got a letter from our health insurance company saying that the charged submitted to them on 1/27/2010 for $1,023 were mistakenly accepted and processed. They are “taking those back” and are now my responsibility. I spoke with a couple of people there and neither one of them can see why that happened. They took my number and will call me back “within five business days.’ Delightful. I had another CT scan last week and need to go in for additional tests. Battling with insurance companies is a way of life in the American health care system. Unfortunately I don’t think anything will change for us under the new plan..  Be first to comment this article |  Add as favourites (9) |  Quote this article on your site | Views: 55 | E-mail
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